K-Tech Suspension USA takes your privacy and data very seriously. We will never ever sell or pass your data on to any third party, aside from K-Tech Suspension Limited, based in the United Kingdom. We'll only use it within K-tech Suspension USA to process orders and send you marketing emails, if you have opted in to receive them. No spam. You can always opt out from a link at the bottom of the emails we send, or contact us to ask us. We'll do that straight away.
WHAT WE COLLECT
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalize your repeat visits to our website. K-tech Suspension will not share your information for marketing purposes with companies outside the company, aside from K-Tech Suspension Limited, based in the United Kingdom. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. Alternative, you can fill out our Access Request Form. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at sales@ktechsuspensionusa.com
CHANGES TO OUR PRIVACY POLICY
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 11.05.18.
HOW TO CONTACT US
Please contact us if you have any question s about our privacy policy or information we hold about you: by email or write to us at K-Tech Suspension USA, 28 Grand Blvd North, Brentwood, NY 11717
SMS Privacy Policy
Effective Date: November 1st, 2024
At KTech Suspension USA, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our telecommunications texting services ("Service"). By using our Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our telecommunications texting service, we may collect the following types of information:
- Personal Information: This may include your name, phone number, email address, and other contact details you provide.
- Message Content: We may collect the content of your text messages, including the sender and recipient information, text content, and any other data shared through the Service.
- Usage Data: This may include data related to your use of the Service, such as timestamps, message delivery status, device information, IP address, and other technical information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide the Service: To send and receive text messages and manage your communications.
- Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
- Service Improvement: To enhance the functionality, performance, and security of the Service.
- Compliance and Legal Obligations: To comply with applicable laws and regulations or to respond to lawful requests from authorities.
3. How We Share Your Information
We do not share your personal information with third parties except in the following situations:
- Service Providers: We may share your information with trusted third-party vendors or service providers who help us operate our Service, such as cloud hosting providers, analytics partners, or communication platform providers.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information and message data only as long as necessary to provide the Service and for any legal, accounting, or reporting purposes. When it is no longer needed, we will securely delete or anonymize the information.
5. Security
We implement reasonable security measures to protect your personal information and ensure the confidentiality of your messages. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request to view the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal data, subject to applicable legal requirements.
- Opt-Out: You may choose to opt out of receiving certain text messages, such as promotional or marketing communications.
To exercise these rights, please contact us at sales@ktechsuspensionusa.com.
7. Third-Party Services
Our Service may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to our Service and does not cover the practices of third-party services. We encourage you to review the privacy policies of any third-party sites or services you visit.
8. Children's Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
KTech Suspension USA
28 Grand BLVD
Brentwood, NY 11717
Email: sales@ktechsuspensionusa.com